When you find that “Main axis not turn” on the screen, what should you do? Here are 3 methods:
1. Please check is the needle of the machine broken? Thed broken needle stuck in rotary hook may cause it’s hard to turn.
If you find there’s broken needle inside the rotary hook, please open the needle plate and clean it.
2. Have you oiled the machine? Long time no oiling also one of the reason for “Main axis not turn”.
During the daily use of the machine, the embroidery machine should be refueled from time to time to make it run smoothly. White oil or lubricating oil is fine.
You can refer to these videos:
3. After oiled the machine, don’t forget let the machine empty run for 10 minutes.
Disconnect the power supply, Remove the back cover, unplug and reinsert the wire. After that check if the screen still “Main axis not ture” occure. If yes, than contact your seller and send you a new board. We will also need you send the broken board to us so we will improve ourself.