F&Q

• Can I Use My Own Forwarder If I Place A Bulk Order Of Embroidery Machine?

  Yes, of course. It would be great if you have a forwarder to handle the shipment.

• How Many Days Will I Get The Embroidery Machines?

  Generally 7-10 working days by express/air. If by sea/train, it will be around 20-60 days. It is based on the shipping method.

• Can I Get A Free Sample Of Embroidery Machine Please?

  Sorry, generally we would not provide the free sample of embroidery machine, you can order 1 sample for testing and evaluation first if specification and price OK.

• Is It Possible To Customize The Boot Image in The Embroidery Machine Computer?

  Sure, the embroidery machine computer accepts boot image customized, will need you to provide the PSD, AI file.

• Do You Have The Items in Stock?

  Yes, some items we have make stock, but if no stock, we have materials in stock, so we can assemble and test, but it will need 7-10 working days to manufacture.

• What Format Does Honpo Embroidery Machine Support?

  All Honpo embroidery machines support reading Tajima DST and Barudan DSB 2 formats.

• Which Embroidery Machine Is The Most Popular?

  According to the market feedback, the HP1502CE embroidery machine is hot selling model

• I Want The Embroidery Machine Be With 700x1000mm, Is It Possible?

  Yes, we have different sizes for optional, if the size you want does not the standard size of Honpo, it can be customized.

• What Is The System Of Honpo Embroidery Machine Computer?

  Honpo embroidery machine adopts Topwisdom system.

• How To Become The Exclusive Distributor Of Honpo Embroidery Machine in My Country?

  First, Honpo will make a research of your company and valuable your company strength during our cooperation.
  Second, Honpo will valuable your sales volume, sales more and will be in priority Third, Honpo will authorize the exclusive distributor if your strength and sales volume/channel meet our demands.

• How To Become Your Retailers?

  Contact us and place order of Honpo embroidery machine, then you are our retailers.

• What Is Your Technical Support?

  We provide lifetime online support through WhatsApp/ WeChat/ Email. Any problem after goods delivered, we will offer the online services at any time, our engineers will also go to oversea to help our customers if it is necessary.